> ## Documentation Index
> Fetch the complete documentation index at: https://docs.insurestack.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Invite Team Members

> Add colleagues to collaborate in your InsureStack organization

<Note>
  **Team Plan Required:** Team member invitations are only available on **Team and Enterprise plans**. Free, Plus, and Pro plans are single-user only.
</Note>

## Overview

Add colleagues to your organization so they can collaborate on submissions, quotes, policy analysis, and more. All team members share the organization's subscription and credit pool.

## Who Can Invite Members?

Team members with **"Invite Members"** permission can send invitations. By default, the organization owner (the person who created the organization) has this permission.

## How to Invite Team Members

<Steps>
  <Step title="Navigate to Invite Members">
    From the sidebar, click **"Invite Members"** (bottom section).
  </Step>

  <Step title="Click 'Invite Members' button">
    Open the invitation form.
  </Step>

  <Step title="Enter team member details">
    Provide:

    * **Full name** - Team member's first and last name
    * **Email address** - Where the invitation will be sent

    <Tip>
      You can invite multiple team members at once by filling out multiple invitation forms.
    </Tip>
  </Step>

  <Step title="Click 'Send Invitations'">
    The system sends email invitations to the provided addresses.
  </Step>

  <Step title="Team members accept">
    Recipients receive an email invitation with a link to join your organization. They click the link, create their account (or log in if they already have one), and join your organization.
  </Step>
</Steps>

## Duplicate Prevention

The system prevents duplicate invitations:

* You cannot invite the same email address twice if they're already a member
* You cannot invite the same email if there's a pending invitation

<Warning>
  If a team member doesn't receive the invitation email, check their spam folder. If still missing, try re-sending the invitation.
</Warning>

## Managing Team Members After Invitation

Once team members join:

1. **Set permissions** - Control what they can access via [Permissions](/team/permissions)
2. **Monitor activity** - See their actions in the Dashboard's Recent Activity
3. **Track usage** - View organization-wide credit usage (individual usage tracking not currently available)

## Removing Team Members

To remove a team member from your organization:

1. Navigate to **Permissions**
2. Find the team member in the list
3. Click **"Remove Member"** or **"Revoke Access"**
4. Confirm the removal

<Warning>
  Removing a team member immediately revokes their access to your organization. They will no longer be able to view data or use features.
</Warning>

## Best Practices

<AccordionGroup>
  <Accordion icon="shield" title="Set permissions immediately">
    After inviting members, configure their permissions in the Permissions page. Don't assume default permissions match your needs.
  </Accordion>

  <Accordion icon="envelope" title="Use work email addresses">
    Invite team members using their work email addresses for better organization and accountability.
  </Accordion>

  <Accordion icon="users-gear" title="Assign roles clearly">
    Communicate to team members what their role is and what they're responsible for in InsureStack.
  </Accordion>

  <Accordion icon="eye" title="Review team regularly">
    Periodically review your team list and remove members who no longer need access.
  </Accordion>

  <Accordion icon="graduation-cap" title="Provide training">
    Help new team members get started by sharing documentation and providing a brief orientation to the platform.
  </Accordion>
</AccordionGroup>

## Plan Requirements

### Free, Plus, and Pro Plans

* **Single-user only** - Cannot invite team members
* **Upgrade required** - Must upgrade to Team or Enterprise to add colleagues

### Team Plan

* **Multiple users** - Invite as many team members as needed
* **2,010 monthly credits** - Shared across the entire team
* **\$999/month** - Flat rate regardless of team size

### Enterprise Plan

* **Unlimited users** - No restrictions on team size
* **Unlimited credits** - No usage limits
* **Custom pricing** - Tailored to your organization

<Card title="Upgrade to Team Plan" icon="arrow-up" href="/billing/plans" horizontal>
  View plan details and upgrade to start inviting team members
</Card>

## Credit Sharing

All team members share the organization's credit pool:

* **Credits are organization-level** - Not assigned to individual users
* **Anyone can use credits** - Any team member can perform actions that consume credits
* **Shared visibility** - Everyone can see the organization's credit balance
* **No individual tracking** - Cannot track which team member used which credits

<Note>
  Monitor your credit usage carefully when you have multiple team members. Consider the Team Plan (2,010 credits/month) or Enterprise (unlimited) if your team uses features heavily.
</Note>

## Frequently Asked Questions

<AccordionGroup>
  <Accordion icon="circle-question" title="Can team members belong to multiple organizations?">
    No. Each user can only belong to one organization at a time. If they need to leave your organization to join another, they must be removed first.
  </Accordion>

  <Accordion icon="circle-question" title="Do team members need their own subscription?">
    No. Team members do NOT pay separately. They're covered under your organization's subscription. You pay one flat rate for the Team Plan regardless of how many members you have.
  </Accordion>

  <Accordion icon="circle-question" title="Can I limit which features team members can access?">
    Yes. Use the [Permissions](/team/permissions) page to grant or revoke access to specific modules like Submissions, Quoting, Policies, Commissions, and Integrations.
  </Accordion>

  <Accordion icon="circle-question" title="What if a team member forgets their password?">
    They can use the "Forgot Password" link on the login page to reset their password via email.
  </Accordion>

  <Accordion icon="circle-question" title="Can invited team members invite more members?">
    Only if they have "Invite Members" permission. By default, only the organization owner has this permission, but you can grant it to others via the Permissions page.
  </Accordion>
</AccordionGroup>

## Next Steps

<CardGroup cols={2}>
  <Card title="Manage Permissions" icon="shield" href="/team/permissions">
    Control what team members can access
  </Card>

  <Card title="Upgrade Plan" icon="arrow-up" href="/billing/plans">
    Upgrade to Team or Enterprise to enable team features
  </Card>

  <Card title="View Dashboard" icon="chart-line" href="/getting-started/dashboard">
    Monitor team activity in Recent Activity timeline
  </Card>

  <Card title="Best Practices" icon="lightbulb" href="/support/best-practices">
    Learn tips for team collaboration
  </Card>
</CardGroup>
